Support and customer service Rep.
EKKO Material Handling Equipment Manufacturing, INC.
EKKO Material Handling Equipment Manufacturing, INC.
Pomona, CA Pomona, CA Full-time Full-time $19 - $21 an hour $19 - $21 an hour 18 hours ago 18 hours ago 18 hours ago To address customer issues and resolve them in a timely and efficient manner.
Interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
3 years customer service experience and high school diplomat.
Speak Mandarin is highly preferred.
Patience.
Patience is crucial for customer service professionals.
Attentiveness.
Ability to communicate clearly.
Time management skills.
COVID-19 Precaution(s):
Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Communication method(s) used:
Email Phone Work Remotely No Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour
Benefits:
Health insurance Paid time off Schedule:
Monday to Friday
Experience:
Customer Service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
EKKO Material Handling Equipment Manufacturing, INC.
Pomona, CA Pomona, CA Full-time Full-time $19 - $21 an hour $19 - $21 an hour 18 hours ago 18 hours ago 18 hours ago To address customer issues and resolve them in a timely and efficient manner.
Interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
3 years customer service experience and high school diplomat.
Speak Mandarin is highly preferred.
Patience.
Patience is crucial for customer service professionals.
Attentiveness.
Ability to communicate clearly.
Time management skills.
COVID-19 Precaution(s):
Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Communication method(s) used:
Email Phone Work Remotely No Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour
Benefits:
Health insurance Paid time off Schedule:
Monday to Friday
Experience:
Customer Service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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